If you have a problem with Java, we’re likely to be interested in helping.
If you have a problem with a specific program written in Java, well, that’s tech support, and you need to contact the community that’s responsible for that program’s support – and that’s not ##java.
If you’re desperate, feel free to ask – but you may get shut down quickly. If that happens, well, roll with it; we’re not tech support, we’re not paid to help. If we help, it’s because we’re interested in doing so out of our own interests.